How to Create & Manage a Remote Team

5 min read
Tyler Kastelberg
Founder & CEO
Published on
October 16, 2019
Why build remote teams?

Remote teams are on the rise as talented workers move to smaller markets. Why?

  1. A remote deal team is a cost-effective way to widen your talent pool.
  2. Remote employees experience less burnout and turnover than traditional, in-office teams.
  3. Remote talent can provide flexibility for your business to scale up and scale down as needed.
What do remote workers want?

Community and management.

More so than in-house employees, remote workers/contractors can feel out of sync with the broader team. Remote workers, like traditional employees, want to be well-managed. They want to feel a sense of community and purpose at work.

Normalize remote work with software-enabled inclusion

"Intentional inclusion" can be the trick to bridging the communication gap between remote team members. Leverage Slack or G-chat for informal communication. Create standing "all-hands" meetings where the remote team can regularly collaborate.

Use project management software

At Bullpen, our teams rely heavily on project and team management software. Our two favorites are Asana and Trello.

Both technologies provide intuitive checklists and data visualization. The chat functionality in each project allows for easy communication between stakeholders.

Communicate thoughtfully and intentionally

Team members, in-house or remote need positive feedback. Intentionally take five minutes for life check-ins at the start of meetings to stay connected. Remember to email or G-chat congratulatory or laudatory messages to boost morale. The extra time for small talk or positive call-outs may seem unnecessary but it ensures that all workers feel valued. Communication can foster positive growth between team members and result in higher quality work.

Provide clear expectations & due dates

Remote workers may work at different hours than an in-house team. Some remote workers will not be in sync with the usual in-house work schedule.

Set clear timelines and due dates. When possible, account for different time zones when planning meetings to increase engagement.

What’s the bottom-line?

The addition of remote talent to a business can create strategic operating advantage. It can broaden a talent pool and provide valuable flexibility among staff and contractors. Intentional inclusive communication, investment in intuitive online platforms, and strategic task delegation will result in a productive team.

Additional Resources:

15 Rules to Live By When You Run a Remote Team

15 Tips to Effectively Manage Remote Employees

Interesting Survey on Remote Work Spaces

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